iPECS IPCR
TELEFEELING HCE SERVICES
How to set up eMG80 / 800 IPCR.
1. Open a Web Browser, IE 7 or later is recommended.
2. Input IPCR Server IP address in the browser address box (E.g. 192.168.1.147 )
3. key in user id and password, remember to select English.
4. Click Administration tab, then User Registration tab to registering a user.
- To add or modify a Class (User group),
• Select (click) a Class,
• Select the Add button,
• Enter a Class Name up to 40 characters,
• Select Save.
- To add a user,
• Select a Class,
• Select Add,
• Enter the required User details, in red boxes,
• Enter any optional information as desired,
• Select Save.
- To modify user information or delete a User,
• Select the User Name,
• Modify the data and select Save or,
• Select Delete.
5. Click Administration tab, then User level admin tab to access the User Admin Level settings.
- To access the User Admin Level settings,
• Input a Level, up to 15 characters
• Check appropriate ‘Activation’ boxes for the User Level Admin
• Select Save.
6. Click Administration tab, then Channel Registration tab to setting channels.
- To configure IPCR channels,
• Input the channel characteristics including the Agent Id (up to 6-characters).
• Select Save.
7. For register PBX, click Administration tab, then PBX Registration tab,
- Input PBX id, name, PBX ip, IPCR SIP extension and password.
8. Register IPCR, click Administration tab, setting tab then IPCR Server Registration tab.
- Input IPCR id, name, IPCR server ip.
IPCR Database Backup
Follow below process for backup IPCR Database
M Login to terminal by root Identification and change to Database admin identification.
# su root
Password: Input the password
# su - postgrest (Change to Database admin identification.)
M Move to IPCR Database path and Database backup
# cd /var/furence/data (move to Database path)
# pg_dump -F c recsee > recsee.sql (Backup Database)
Password: (Input the password)
Create IPCR Database
Follow below process for create IPCR Database
Login to terminal by root Identification and change to Database admin identification.
# su root
Password: (Input the password)
# su - postgrest (Change to Database admin identification.)
Move to IPCR Database path and Database backup
# cd /var/furence/data (move to Database path)
# createdb recsee (create IPCR Database)
Password: (Input the password)
Restore IPCR Database
Follow below process for restore IPCR Database
Login to terminal by root Identification and change to Database admin identification.
# su root
Password: (Input the password)
# su - postgrest (Change to Database admin identification.)
Move to IPCR Database path and Database backup.
# cd /var/furence/data (Move to Database path)
# pg_restore -d recsee1 recsee.sql (Restore IPCR Database)
Password: (Input the password)
iPECS need to set the Station Attributes for IPCR usage
- Station Attributes
*Automatic Talk Recording Option (Off / CO / All Calls)
*Automatic Talk Recording Destination (point to IPCR Group)
- IPCR Agent Table
* IPCR agent license
* Agent type (CO, Stantion)
* Object (station / CO number)
- Board Base Attributes
* Device Codec Type (G.711)
Way to brought my Centos to online
- Detect current MAC address with cat /sys/class/net/*/address
- Remove /etc/udev/rules.d/70-persistent-net.rules
- Update /etc/sysconfig/network-scripts/ifcfg-eth0 with the current MAC address
- Restart the system
Centos 6 command
service network restart
ifconfig -a
nano /etc/sysconfig/network-scripts/ifcfg-eth0 (press Ctrl-x to save and exit)
cat /sys/class/net/eth0/address
vi /etc/sysconfig/network-scripts/ifcfg-eth0
vi command
Esc to turn on command mode or insert mode
:wq to save and quit
:q! to quit without save
R (replace characters, starting with current cursor position, until <Esc> hit)
u (UNDO WHATEVER YOU JUST DID)
Example to adding or replaceing NIC in Centos 6.x
# cd /etc/sysconfig/network-scripts # ls
# cat /etc/sysconfig/network-scripts/ifcfg-eth0
DEVICE=eth0 HWADDR=00:BB:BB:AA:AA:AA TYPE=Ethernet UUID=(random string here) ONBOOT=yes NM_CONTROLLED=yes BOOTPROTO=static IPADDR=192.168.1.10 NETMASK=255.255.255.0 GATEWAY=192.168.1.1
# rm /etc/udev/rules.d/70-persistent-net.rules
reboot
# cat /etc/udev/rules.d/70-persistent-net.rules
# This file was automatically generated by the /lib/udev/write_net_rules # program, run by the persistent-net-generator.rules rules file. # # You can modify it, as long as you keep each rule on a single # line, and change only the value of the NAME= key.
# PCI device 0x14e4:0x163a (bnx2) (custom name provided by external tool) SUBSYSTEM==”net”, ACTION==”add”, DRIVERS==”?*”, ATTR{address}==”00:AA:AA:AA:AA:AA”, ATTR{type}==”1″, KERNEL==”eth*”, NAME=”eth0″
# PCI device 0x14e4:0x163a (bnx2) (custom name provided by external tool) SUBSYSTEM==”net”, ACTION==”add”, DRIVERS==”?*”, ATTR{address}==”00:AA:AA:AA:AA:AB”, ATTR{type}==”1″, KERNEL==”eth*”, NAME=”eth1″
# PCI device 0x14e4:0x163a (bnx2) (custom name provided by external tool) SUBSYSTEM==”net”, ACTION==”add”, DRIVERS==”?*”, ATTR{address}==”00:AA:AA:AA:AA:BA”, ATTR{type}==”1″, KERNEL==”eth*”, NAME=”eth2″
# PCI device 0x14e4:0x163a (bnx2) (custom name provided by external tool) SUBSYSTEM==”net”, ACTION==”add”, DRIVERS==”?*”, ATTR{address}==”00:AA:AA:AA:AA:BB”, ATTR{type}==”1″, KERNEL==”eth*”, NAME=”eth3″
